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Bill's complaint:
March 03, 2012

Insurance Company: Esurance
Coverage Type: Business Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation

Do not order a policy with esurance. First, I ordered an esurance policy online. I was a customer for less than two years ago, then I sold my car. Why on earth would I need insurance when I don't have a car right? Esurance charges me $100 for not having insurance on a car I don't own. This has to be illegal? I'm taking this as far as I can. Second, I go to cancel my policy, less than 12 hours later, and they want to charge me $50, I was told I could cancel in 6 months for no fee. Really? I just shelled out over $600. Third, my "quote" was $70. I signed up, paid, then receive a raise in my premium notification, letting me know my monthly had increased to $120 which attributed to a DMV issue that they can't even tell me.

Let me get this straight, I need to go to the DMV for countless hours I don't have, to perhaps get a reduction? You are already charging me for it. You go do it. Unbelievable, I am going to do everything in my power, with this voice, to squash esurance. I hope you will join me in the fight. Facebook it, yelp it, blog it. Let's reduce some revenue.

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Tom says:
May 17, 2012 at 9:59 PM

Count me in!

Promise Insurance says:
February 5, 2013 at 4:45 PM

I am sorry all of this has happened to you Bill. It sounds like they have charged you short-rate cancellation fees. I can find out for you what your DMV issue is if you want me to. Please give me a call or e-mail me, and I will be happy to help you. [email protected] or 630-863-7416

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