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Linda's complaint:
September 01, 2012

Insurance Company: 21st Century
Coverage Type: Auto/Boat/Motorcycle

  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company

I was filling out those annoying surveys on the PC, then I got a call from 21st Century Insurance. They wanted to beat my rate of my Allstate policy. I said I didn't want to go through the hassle. They said no problem, they can look up my Allstate policy. Which they did. Then they said they could give me a cheaper rate, and save 20-25 dollars a month. I said I hate filling out paper work! They said no problem, they would send the paperwork, and all I have to do is sign. So I went ahead, signed, returned the papers, and given time to cancel my Allstate. Well the day I sent my cancelation notice to Allstate, I had gotten a letter from 21st Century saying after reviewing my application, they realized I rented my apartment and I dont own my home. As a result of this information, it was necessary to ajust my premium! The amount of additional premium is $52.17, $25.00 more than I was paying Allstate!!! So now it is labor day weekend, my Allstate is good till Sept. 5th, and it will be cancelled! So I hurried up to uncancell my policy, which looks like I have to be rewritten, and I might not be able to get the Allstate Insurance policy back due to Issac storm which went through and they might not be able to write me a new Allstate policy! I am just sick over this! I am disabiled and I can bearly afford the insurance. Now what kind of mess am I in for!?!? When I wrote down my address and gave it to 21st Century, I think the 1st clue should have told them that I live in an apartment, which I gave APT 315!

Does anyone know what I should do now?

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