Tammy 's complaint:
August 23, 2012

Insurance Company: AAA
Coverage Type: Auto/Boat/Motorcycle

• Claim Handling - Rude/Abusive Adjuster
• Claim Handling - Unsatisfactory Settlement/Offer

AAA insurance held our estimates for auto repair against their system. AAA issued a check $150+ lower than the lowest claim to repair our car. AAA says the after market parts are good enough and repainting instead of replacing a damaged grill will be fine. How long do you think a painted grill will hold up? Ha ha ha... then the agent told us to sue their insured for the rest of the money. Very unprofessional AAA agents. What a liability they must be to the company! I feel sorry for the people that have big claims that have to deal with AAA jokers.

William Leif
Claims Representative
AAA Nebraska & North Dakota
Auto Club Group
2900 O Street
Lincoln, NE 68510
402-441-4522
800-252-6140 ext 522
402-441-4511 Fax

Dave VanOrsdel
Field Claims Representative
Auto Club Group
402-938-3894 Office
402-686-7621 Cell
402-938-0047 Fax

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