Pietro's complaint:
August 22, 2012

Insurance Company: Allstate
Coverage Type: Homeowners Insurance

• Claim Handling - Denial of Claim

We have had some major hail and windstorms in my area in the last 6 months. I hired a roofer to come out and look at my roof and shows major windstorm damage. Had an Allstate adjuster who is from out of state and was not even able to make the decision. He had to take pictures and send them to someone in TX. to look at them and make the decision. That guy was not even here to look at the roof first hand. How can someone make a decision by just looking at pictures. My roofer says there is no way to repair my type of roof it needs to be replaced but Allstate is only willing to repair 56 shingles on my roof which is not possible since repairing will cause more damage to my roof. I am making a complaint with my State Attorney and the State Insurance regulators. Once I get my roof repaired I will be dropping Allstate. I will not recommend Allstate to anyone they do not like to pay out on homeowners claims.

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