Gaye's complaint:
June 27, 2016

Insurance Company: HealthMarkets
Coverage Type: Health Insurance

• Underwriting - Premium Too High
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• Claim Handling - Delays upon Delays
• General - I feel abused by this company

I was receiving health insurance through the Health insurance market place at the beginning of this year and had gone online and filled out information they required me to have? I was on worker's comp beginning in April of 2013/14 and received a settlement due to my injury by 2015, there fore, I wasn't able to work and have been living off of my settlement during this time? The Market Place had informed me by telephone one morning that they needed some more information through my worker's comp company, and didn't give me a deadline on getting the information sent back to them, however I was prompt with doing so as to make certain that I would still have health insurance? I received my monthly premium from Blue Cross for the month of May with an outrageous amount for the month that I wasn't going to be able to afford, and in doing so, I called Blue Cross and they had informed me that the Market place wasn't including a subsidy for the month and directed me to call the Market place? I did so immediately and they had claimed that they hadn't received the information they requested and needed from me which I know by this time they had to have had? I can see maybe one individual's mail getting lost in the mail, but since my problem, I have talked with several others who are having or have had the same exact problem with them, where they to had sent information in and was told through the Market place that they hadn't received theirs either? I am now without health insurance and have been getting out standing bills from Dr's as well as MRI's and injections I've had to receive while on the health insurance that blue cross is refusing to pay? Due to someone's lack of doing their job at the Market Place it's caused many problems for not only myself but other's as well? The Market Place is suppose to be there to help those who can't afford outrageous health insurance, and instead they are causing many of us more problems and money out of pocket to Dr's that we can't afford to pay and I feel something definitely needs to be done? I can't afford these bills I am receiving due to someone either not doing their job or not qualified to do their job? Whatever the case is, I am stuck with bills I can't begin to pay, no health insurance and don't know what to do here? If I'd of known that due to someone's lack of responsibility and careless acts, were going to cause such a huge problem and burden on me, I'd of never attempted to get health insurance period? If something can be done possibly to resolve these issues for other's I'd truly appreciate it? At this time I'm left to suffer for someone else's faults!! Thank you sincerely yours Gaye Herring

0 0

Tweet