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DR T WENDELL's complaint:
July 17, 2012

Insurance Company: AAA
Coverage Type: Builders Risk

  • Underwriting - Refusal to Insure
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unjustified Accusations

the 5th of april 2012 at 852 n 74th street in east st louis il. 62203 lowes installed a wooden privacy fence, as well as a metal once, at my home, but there were many unjustified problems

1 the removal of evergreens in yard (3)destroyed .
2 the wooden fence was placed four feet from my property line.
3 the fence was 9 inches highter than the other side; however, this would cause the gate to be uneven. see photos !
4 it has taken four months for lowes to complete this project.
5 the manager Mr. Monroe stated because of our inconvenience that lowes would install a gate as well as reserving the driveway, it was filled with footprints from the guys that installed the fence (cement prints)this wasn't professsional at all.
6 I was told by the management to get a proposal for the fence and the driveway. see request! the total cost was $4,100.00 plus the $2,100.60 to complete this project ....... please complete
7 The request has not been honored.

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